Incident Notification in Radware Cloud DDoS - Netflow sampling issue

Incident Report for Radware Cloud DDoS Status Page

Resolved

This incident has been now resolved.
Posted Nov 17, 2025 - 12:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2025 - 09:51 UTC

Investigating

Radware is investigating an issue with the Cloud DDoS Netflow sampling.

Impact: Traffic visibility / security alerts may not be available in Cloud DDoS Portal.
Automatic detection and diversion may not be available for off-cloud assets.

Manual diversion is available through the Cloud DDoS Portal or by contacting ERT-NOC.
No impact on traffic - routing and protection are fully active.

Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause.
For additional questions please contact us via the support portal at https://support.radware.com/
Posted Nov 17, 2025 - 09:02 UTC
This incident affected: Global (Cloud DDoS Portal (Global)).