A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 18:40 UTC
Investigating
Radware support portal (opening support cases at support.radware.com) was experiencing issues from 17:00 UTC today June 5, 2025. Currently, the support portal is reachable. Radware is working with a 3rd party provider that was experiencing an outage. At this time there is no further available information. We will resolve this notification once the 3rd party indicates their outage is fully cleared.
Posted Jun 05, 2025 - 17:58 UTC
This incident affected: North America (Ashburn (USA-ASH), Dallas (USA-DAL), San Jose (USA-SJC), Toronto (CAN-YYZ)), LATAM (Sao Paulo (LATAM-GRU), Lima (LATAM-LIM)), EMEA (Frankfurt (EMEA-FRA), Amsterdam (EMEA-AMS), London (EMEA-LON), Johannesburg (EMEA-JNB), Tel Aviv (EMEA-TLV), Dubai (EMEA-DXB), Paris (EMEA-CDG)), APAC (Hong Kong (APAC-HKG), Tokyo (APAC-TKO), Sydney (APAC-SYD), Seoul (APAC-SEO), Chennai (APAC-MAA), Taipei (APAC-TPE), Melbourne (APAC-MEL), Auckland (APAC-AKL), Mumbai (APAC-BOM)), and Global (Cloud DDoS Portal (Global)).